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FAQ

How can I find my subscriber number?

Your subscription account number will be communicated to you upon confirmation of your order. The number is also printed on the address label of your magazine wrapper. If you have an enquiry please contact our customer service at telephone no 65-62877090 or email to: enquiry@allscript.com

 
How do I cancel my subscription?

 Cancellation of an unwanted order must be communicated within 7 working days either to our customer service at telephone no 65-62877090 or through email to enquiry@allscript.com. However, cancellation is not allowed once payment is received.

 
How do I change my address?

www.allscript.com is designed to give you complete control over your account. You can change your address details online by clicking  here.

Alternatively you can write to:

Allscript Establishment (S) Pte Ltd
605A MacPherson Road
#04-04 Citimac Industrial Complex
Singapore 368240

or

Call our customer service at telephone no 65-62877090

or

Email to enquiry@allscript.com

 
How do I change my email address?

www.allscript.com is designed to give you complete control over your account. You can change your address details online by clicking  here.

Alternatively you can write to:

Allscript Establishment (S) Pte Ltd
605A MacPherson Road
#04-04 Citimac Industrial Complex
Singapore 368240

or

Call our customer service at telephone no 65-62877090

or

Email to enquiry@allscript.com

 
How do I order a single or back issue?

You can write to:-

Allscript Establishment (Singapore) Pte Ltd
605A MacPherson Road
#04-04 Citimac Industrial Complex
Singapore 368240

or

Call our customer service at telephone no 65-62877090

or

Email to enquiry@allscript.com

* TERMS AND CONDITIONS APPLY
 
How do I order a single or back issue as a gift?

You can write to:-

Allscript Establishment (Singapore) Pte Ltd
605A MacPherson Road
#04-04 Citimac Industrial Complex
Singapore 368240

or

Call our customer service at telephone no 65-62877090

or

Email to enquiry@allscript.com

* TERMS AND CONDITIONS APPLY
 
How do I order if I want to pay by cheque or postal order?

Complete the order form on the website, print and mail the completed form to Allscript Establishment (S) Pte Ltd
605A MacPherson Road
#04-04 Citimac Industrial Complex
Singapore 368240.

 
How do I renew my subscription?

Whether you are taking out a subscription for yourself or as a gift, we will send you a reminder before the end of your subscription. For your convenience, you can renew your subscription online via the Your Account section of allscript.com. Alternatively, you may complete and return the renewal form you receive with your payment or call our customer service at telephone no    65-62877090

 
How do I return items?

All magazines delivered are not returnable unless incorrectly supplied .For enquiry please contact our customer service at telephone no 65-62877090 or email to enquiry@allscript.com

 
What do I do if the issue does not arrive?

If you do not receive any magazine after payment has been made, please contact our customer service at telephone no 65-62877090 or email to enquiry@allscript.com

As Allscript Establishment (S) Pte Ltd is not liable for any loss of parcel by local mail, we will still consider replacing the missing issue on a case by case basis.

Allscript is a distributor for over 1500 titles and representing numerous international publishers and therefore we are do not guarantee a replacement for any missiing issue but will try our best to arrange for a copy or a replacement.

 
What is included in the price?

All prices quoted on the website are inclusive of delivery to local destination by normal mail only.

 
What should I do if an issue is delivered in a damaged condition?

Please call our customer service at telephone no 65-62877090 or email to enquiry@allscript.com

We will try to find for a replacement copy to be sent to you as soon as possible.

 
When will I receive my first subscription copy?

You will receive a welcome letter confirming the start issue of your magazine. The subscription will start with the next available issue.

 
ORDERS AND PAYMENT METHODS
1. ACCEPTANCE OF ORDERS
All orders that you place on this website will be subject to acceptance in accordance with these terms and conditions.  Allscript.com reserves the rights to restrict or refuse any order it receives for any reason whatsoever at its sole discretion.
 
An email acknowledgement will be sent to you, confirming and detailing your orders upon your checkout. However, this email shall not be construed as order confirmation or order acceptance from Allscript.com.

Acceptance of your order and the completion of the contract between you and us shall deem as completed on dispatch to you of the products ordered (and in the case of subscriptions, on despatch of each issue of the publication) unless we have notified you that we do not accept your order or you have cancelled it.

For certain titles, Allscript passes the order and your payment to the Publisher for fulfillment. In those cases, the order and payment will be acknowledged by Allscript.com and accepted and dispatched(or rejected) by the Publisher and not Allscript.com. In the event of your order being rejected or not supplied for any reason by the Publisher, it will be for the Publisher, and not Allscript.com to refund your payment.
 
 
2. PRICE
All prices quoted are in the local currency and inclusive of delivery to local destination by local mail.

Occasionally, publishers may increase the frequency of issues such as special issue that comes with a higher pricing. In such cases, allscript.com reserves the right to increase the subscription rate for that special issue only. All subscription shall not include special issue unless specified.

In the event of an error in the price of the magazine you have ordered, we shall cancel the order and contact you to inform you of the error as soon as possible. The order will remain cancelled, if we are unable to contact you.
 
3. CANCELLATIONS
Cancellation of an unwanted order must be communicated within 7 working days either to our customer services team at telephone no 65-62877090 or through email to subscription@allscript.com  However, cancellation is not allowed once payment is received.
 
4. RETURNS
All magazines delivered are not returnable unless incorrectly supplied.
 
5. PAYMENT

We accept the following mode of payment:-
 

  • All major credit card
  • Debit charge card
  • Bank/Postal Order or Personal Cheque – must be made payable to: ALLSCRIPT ESTABLISHMENT (S) PTE LTD and mail to:

    605A MACPHERSON ROAD #04-04
    CITIMAC INDUSTRIAL COMPLEX
    SINGAPORE 368240.

    NAME, CONTACT NUMBER AND DELIVERY ADDRESS MUST
    BE INDICATED CLEARLY AT THE BACK OF THE POSTAL ORDER OR CHEQUE
     
  • Bank Transfer Bank: DBS BANK LTD
    Name: ALLSCRIPT ESTABLISHMENT (S) PTE LTD
    Account No: 047-004949-0
Upon successful bank transfer our payment to our bank account, please email to subscription@allscript.com or fax to 65-63833057 a copy of your bank transfer acknowledgement or write to us to the above address.
 
SHIPPING & DELIVERY OPTIONS
  • All delivery by normal mail to local destination is included in the price quote.
  • For delivery by registered mail or by courier, quotations will be given separately and will subject to subscriber’s agreement on the prices quoted before proceeding with the selected method of delivery.
  • Allscript Establishment (S) Pte Ltd is not liable for any loss of parcel by local mail.

 

   
 
   
   
 
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