Which issue will I receive?
- If we have available stock, you will receive the most current issue of the selected title.
- If we are out of stock of the current issue, we will then send you the next available issue. We will inform you if this eventuates.
I can't find the title/issue I want on your website.
- If you can`t find the title/issue that you want on our website, simply leave us a request under the "General" field on our Customer Service Form. We will try our utmost to obtain the specified title for you.
How long after an overseas release will I receive an imported title?
- This all depends on how fast the publisher of the imported title is able to send us their stock. From experience, it usually takes 2 – 3 weeks before the imported title reaches our shores.
What do I do if my magazine does not arrive and/or does not arrive as scheduled?
- If your magazine does not arrive and/or does not arrive as scheduled, please do not hesitate to Contact Us. We will do our utmost to ensure that you receive your purchase within a reasonable time.
- Please do note however that there will be situations where the publisher might not able to put out issues on time or as scheduled – this happens more often with independent publications. There is nothing much that we can do in this situation, except to just simply wait for the issue to arrive.
- Generally speaking, if the magazine that you had purchased is a monthly, then you should expect it to arrive dependably every month. However, with regard to titles that are published more infrequently, you should expect some variability in the timing of its release.